SOME OF OUR SATISFIED CUSTOMER FEEDBACK...

Sound

It is as if I haven't heard music before. I listened to a solo flute recital, which I would not have done before... it is as if the man is in the room with his fabulous music!
(A. Hecker, Killcare Heights)

Happiness is hearing things you never even thought were there! Thankyou Bill.
(E. Schalchlin, Pennant Hills)

Further to my recent visit to you store, I would like to congratulate you on such a fantastic effort. I believe there would be no other people in either country that would have the ability or knowledge to produce a better sound than you and your staff. It is a real credit to you and your wife to make such a commitment to this great industry of ours.
I wish you all the very best for the future and trust you will make many a happy customer.
(S. Hilliar, Sound Group Holdings Ltd. NZ)

Service

Bill, just a quick note to thank you for my new Home Theatre. I was very impressed with the quality of your equipment not to mention the value for money compared to that offered by your local competition.
I purchase items every day of the week, some small some very large, but I was very impressed with your help and involvement, trying to make sure that I had everything I needed to be happy. Your after sales service is very good.
I show all my co-workers, friends and visitors. There has not been on person that has not been totally involved and wanted to see more. I am wrapped!
(R & K. Doust, Narara)


I wish to thank you, Guy and Jeff for the attention you gave Gordon when he was purchasing his TV set. Your people made him feel ten feet tall and for that I thank you. So often he speaks of you all with such regard that I know how you made him feel “good”.
(L. Proctor, Umina)

I would like to take the opportunity to say thankyou for the time, both personally, and over the telephone, for the advice and assistance you gave me in the selection of my Hi-Fi equipment. The time lapse when I first made enquires to when I eventually made the purchase was two years and I found there had been no change in the help or attention over that period whatsoever. I would have no hesitation in recommending you and your team to anyone wishing to buy equipment.
Once again Bill your time and assistance has been greatly appreciated.
(H. Babington, Hornsby)

On behalf of my family, I wish to thank you and your team for the great service provided.
Even though it took us several months to decide and try this equipment, it was never too much trouble for your team to provide courteous service. I was never pushed into making a rushed decision.
I had compared service and equipment at other stores from the Central Coast to Sydney. I found the best service and best opportunity to experience the equipment first hand in a home like atmosphere.
After sales service has also been very good. Nothing has been too hard or too small to handle.
(U Starkis. Gosford)

Many thanks to you; for the excellent service that we have received in our recent renovations.
The new Surgery will have the luxury of music, with the extension of the music system, throughout the Surgeries.
(Dr G. Burgess Dental Surgery, Erina)

You were the only dealer who took the time to find out what my whole requirements were for now and in the future and you therefore were able to advise me of the equipment and estimates of cost to achieve this.
Jeff was excellent to work with, doing his best to achieve the performance and aesthetics we wanted from our equipment.
You treated us like a friend, not a customer.
(G & J Smith, Kincumber)

I am writing to let you know how delighted we are with the quality and service offered so cheerfully by your staff.
We are now 70 and with no prior experience of modem hi-tech equipment we greatly appreciated the installation service provided and the follow-up calls to iron out our initial enquiries.
(I. Little. Terrigal)

Quality

You were right... we do love it! Thank you and your team for the excellent installation of our system. We can't wait to show it off to our friends.
(J & C Chalmers. Pennant Hills)

Just a note to say thanks for the professional service given to us throughout our consultation, you have given us plenty of information without heavy handedness.
The fact that we were given an expert installation speaks volumes for us.
We now have the beginnings for an impressive Home Theatre unit to be used more adequately now and able to be expanded without outdatedness in the future.
As Arnold Schwarzenegger once said, "I'll be back".
(H & B Williams, Wyoming)

We could not be happier with the quality of the equipment and it's performance. It has certainly improved our lifestyle. We are certainly enjoying the benefits.
(K & J Watts, Narara)